About Us

 

Policies


Payment Methods:

We gladly accept Visa, Mastercard, American Express and Discover through our secured payment system.
 

Privacy Policy:  

At A Basket Is Born we respect and understand the need for privacy. Our site is protected by Thawte SSL. To verify: At checkout click the lock icon in the lower right hand side of the screen. The personal information you provide us is, of course necessary for your purchase, however the information is submitted through Authorize.net to ensure it remains confidential. Read our complete privacy policy.

Shipping:  

We will process and ship most orders within 1 Business Day. If we cannot ship within that time frame, you will be immediately notified. We ship all orders via UPS, FedEx, or Priority Mail. Shipping is a flat fee of $5.00 for all U.S. standard shipping. 
Standard Shipping to P.O. Boxes HI, AK and APO addresses is $8.00. 2nd Day is $15.95 & Overnight shipping is $25.50. 2nd Day & Overnight charges will be added upon shipping. See shipping chart below. Shipping to Canada will be based on UPS rates. You will be e-mailed with an amount before shipping. If you would like to ship out of the U.S.   Please e-mail us for a quote. Provide name, address e-mail, and amount of items you would like to purchase. 

Standard Shipping: 2-6 business days in transit to lower 48 states $5.00
Standard Shipping: 2-6 business days in transit to HI, AK, P.O. Box, and APO addressess $8.00
2nd Day Shipping: 2 business days in transit $15.95
Overnight Shipping: 1 business day in transit $26.50

Additional shipping may apply for oversized items as specified in the item description.


Return Policy:

If you are not completely satisfied with your purchase within the first 15 days of your delivery date, we will take back the product and issue a refund or exchange. All products must be in perfect condition, unused, and resalable. All refunds and exchanges are subject to the final approval of our Customer Service Department.

Please e-mail returns@abasketisborn.com , include:

  1. Order Number
  2. Phone Number Item Number or name Reason for return
  3. Would you like a replacement, exchange or refund.

Refunds will be issued in original payment form.

We will send you an e-mail with a return authorization number and instructions, as to where to send your return. We can only refund shipping costs if the return is due to our error. Setup charge and gift-wrap are not refundable.


Our Phone number is: 877-336-5224